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Not My Problem – By G&L logo, Alpe d'Huez
FREN
Ski touring up a snowy ridge in Alpe d'Huez

Our services

One concierge, and everything falls into place.

Lift passes, ski lessons, equipment, restaurants, activities, groceries, transfers: we take care of every detail of your stay.

What we do for you

Six types of service, one single contact.

  1. 01

    Ski passes and ski planning

    We sort out your lift passes in advance, so your first day starts on the slopes, not in the ticket queue.

  2. 02

    Ski lesson booking

    Lessons tailored to everyone, arranged with partner ESF instructors.

  3. 03

    Equipment rental, delivery and follow-up

    Gear delivered to your accommodation, assisted fittings, swaps when needed and collection at the end of your stay.

  4. 04

    Restaurants and activities

    The best tables and off-slope activities, booked to suit you. Included in Signature or à la carte.

  5. 05

    Groceries before arrival

    Your groceries ready when you arrive. Included in Signature or à la carte.

  6. 06

    Transfers and support

    Your journeys organised and support throughout your stay, depending on your package.

Prices cover our concierge services. Purchases and partner services are invoiced separately.

À la carte

Choose exactly what you need. Nothing more.

  • Groceries before arrival€49 + €5 / person
  • Restaurant booking€15 / booking
  • Activity booking€20 / activity
  • Transfer€25 / trip
  • EventOn request

These services are included in the Signature package. They are available à la carte only for Confort guests.

Prices cover our concierge services. Purchases and partner services are invoiced separately.

We plan your stay, you think about the snow.

Tell us what you have in mind and we will come back to you with a tailor-made plan.